Real time Network Monitoring

For Network Operators and ISPs intelligent insights are key to reduce and shorten support calls. Learn how real-time monitoring gathers, analyses and process information that enables operations to initiate preemptive fault handling and gives customer support center a much faster problem solving time. Also get insights how to utilize data to improve customer support efficiency which helps increase customer satisfaction.



  • How to empower 1st line support to solve most service calls immediately.
  • How to initiate proactive fault handling based on insights
  • Why better customer insights increase customer satisfaction

Format: 45 min. presentation

The webinar is designed for support and technical profiles with a basic understanding of FTTH and Network monitoring.

Submit the form to your right, and you will receive an email with a link to the webinar.